Terms of Service

Terms of Service

Your privacy is important to us. To better protect your privacy, the following notice explains the information we collect, how it is used, how it is safeguarded and how to contact us if you have any concerns.

What information is collected:

Online Purchases

When you make a purchase from the Luzerne County Historical Society, we require your name, billing and shipping addresses, telephone number, email address and credit card information to process your order. Your credit card information will be used only as needed to process your transaction.

Online Memberships and Donations

When you purchase a Luzerne County Historical Society membership or make a donation to the Luzerne County Historical Society online, we ask you to provide us with the information we need to process your membership and/or to acknowledge your contribution. This information includes your name, billing and shipping addresses, telephone number, email address and credit card information. Your credit card information will be used only as needed to process your transaction.

Luzerne County Historical Society e-News

As a service, the Luzerne County Historical Society offers visitors to our website the opportunity to subscribe to our online newsletter. If you choose to subscribe, you will receive these newsletters. You may subscribe or unsubscribe at any time by following the e-News instructions.

Children 16 Years Old and Younger

The Luzerne County Historical Society does not solicit personal information from children. Visitors 16 years of age and under should remember that they are required to obtain an adult’s permission before submitting any personal information to this or any other website.

Luzerne County Historical Society’s Policy on the Use and Disclosure of the Information it Collects on the Luzerne County Historical Society Website

The Luzerne County Historical Society uses the personal information you provide to us for internal purposes, such as filling and tracking your order, analyzing trends and collecting statistics. The Luzerne County Historical Society may also compile and provide aggregate statistics about our visitors, customers, sales, traffic patterns and related site information to third parties, but these statistics will not include any personally identifying information.

The Luzerne County Historical Society may release account information when such release is reasonably necessary to comply with the law; enforce the terms of any of our user agreements; or protect the rights, property and safety of the Luzerne County Historical Society, the users of its site or others.

If you have provided us with your email address, we may send you emails in order to inform you of events or activities at or related to the Luzerne County Historical Society that we believe may be of interest to you, or to alert you about sales or other promotional events at the Luzerne County Historical Society online store. If you do not want us to use your email address to contact you for these purposes, you may send an email message noting that and containing your name and postal address to This email address is being protected from spambots. You need JavaScript enabled to view it..

Gift Shop Terms and Conditions

Shipping & Delivery

Shipping is $4 for the first item and 50 cents for each additional item. Shipping prices are subject to change. The method of shipment is typically USPS but we reserve the right to choose the method of shipment (standard or express). Delivery times are not guaranteed and may be impacted by weather, holidays and other factors.

Returns & Replacements

Items must be returned within 30 days of purchase. Please enclose a note stating the reason for return along with the receipt. All shipping charges on returned items are non-refundable. If an item is damaged during shipment, please save all packing materials and contact us immediately at 570-823-6244.

Please send returned merchandise and receipt to:
Luzerne County Historical Society
49 South Franklin Street
Wilkes-Barre, PA 18701

Refunds & Canceled Orders

Upon receipt of the returned item(s) or the request to cancel an order, a refund will be submitted. Please allow 10 to 14 days for the refund to process.

Pricing & Tax

Prices are subject to change without notice. Orders may be subject to a state sales tax. If we have an operating entity in the “ship to” state, you will be charged sales tax as required by law.

Business Members

Thank You to our Business Members for their support!




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